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All Videos (1,349)
Practice, Responsibility, and Seizing Opportunities.#Telemarketing #BPO #Sales #Entrepreneur #B2B
And what either comes easy or even the best test, what are you willing to put dedicated practice in… Richard Blank Feb 21, 2025 12 views
Positive Reinforcement and Curiosity in Communication.#CostaRica #CallCenter #Outsourcing
That's an excellent question. My name is Richard Blank. I'm going to name drop you to buffer the ne… Richard Blank Feb 21, 2025 6 views
Pinball Machine Collector Extraordinaire. #gamification #pinball #CallCenter #Outsourcing
I am so proud to say that I'm the largest collector of American pinball machines in Costa Rica. I g… Richard Blank Feb 21, 2025 6 views
Humor, Training, and Self-Assessment in Language Learning.#Entrepreneur #B2B #Business #Podcast
The English classes were very easy because they were very entertaining. And kind of like a comedian… Richard Blank Feb 21, 2025 4 views
A Life-Changing Opportunity: Moving to Costa Rica.#Outsourcing #Telemarketing #BPO #Sales
And so when I graduated college, I was kind of lost still. I worked for the importers of Corona and… Richard Blank Feb 21, 2025 9 views
Incredible Life Creator with Dr. Kimberley Linert. Communication as the Key in Sales - Richard Blank
There has got to be more to life than this! Each week Dr. Kimberley Linert will host a variety of g… Richard Blank Feb 21, 2025 6 views
The Value of Office Camaraderie. #business #entrepreneur #bpo #b2b #callcenter #sales #costarica
Because- Wear pants every single day. But it's the medium, my friend. It gave people a chance to me… Richard Blank Feb 20, 2025 5 views
The Power of Authentic Communication Over AI. #business #entrepreneur #bpo #b2b #callcenter #sales
And most people today are doing omnichannel non-voice with texting and emails while you are still d… Richard Blank Feb 20, 2025 4 views
Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Limitations of AI in Empathy and Emotional SupportAnd so my strongest argument against AI, they can… Richard Blank Feb 20, 2025 4 views
Intense Telemarketing School. #business #entrepreneur #bpo #b2b #callcenter #sales #costarica
Well, you've earned a reputation, right? With this training and teaching it as basically a school f… Richard Blank Feb 20, 2025 7 views
Evolution and Enduring Human Elements of Call Centers. #business #entrepreneur #bpo #b2b #callcenter
And I'm curious, you know, the call center industry, it's hard for me. When people say the early 20… Richard Blank Feb 20, 2025 4 views
Empathy and Active Listening in Client Interaction. #entrepreneur #business #callcenter #b2b #bpo
Do you remember the song help from my friends that the Beatles wrote? Yes. Joe Cocker sang it at Wo… Richard Blank Feb 20, 2025 6 views
Arcade Training Method. #gamification #pinball #arcade #business #entrepreneur #bpo #callcenter
I'm not saying that, I look at it like this, I bend, but I don't break. And my rhetoric is really j… Richard Blank Feb 20, 2025 10 views
Inappropriate Growth Podcast by Paul Angelle. Leadership and Starting a Business with Richard Blank.
Paul Angelle welcomes Richard Blank, who shares his journey to Costa Rica and insights on leadershi… Richard Blank Feb 20, 2025 4 views
The Power of Sincere Apologies and Genuine Connections.#B2B #Business #Podcast #Gamification #CEO
I should have moved you to this account. I should have adjusted your schedule for you because of th… Richard Blank Feb 18, 2025 5 views
The Dessert Tray Analogy for Communication.#Telemarketing #BPO #Sales #Entrepreneur #B2B #Business
Let me give you an analogy here. It's like me coming out with a dessert tray. They're all delicious… Richard Blank Feb 18, 2025 5 views
Reflecting on Leadership Mistakes and Growth.#B2B #Business #Podcast #Gamification #CEO #trend
I made a huge mistake a couple of times. I didn't promote the right people and I brought in people… Richard Blank Feb 18, 2025 6 views
Empathy in Leadership.#Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast
But you have some people that when they tell you their stories of living in a certain home or the p… Richard Blank Feb 18, 2025 13 views
InTHEknow360 podcast. Annette Atoigue Showing Love Full Circle. Global Voices with Richard Blank.
Welcome to InTHEknow360, your go-to podcast for exclusive insights into the lives of thriving entre… Richard Blank Feb 18, 2025 5 views
The Power of Personal Connection in Communication.
They didn't have matters. They didn't do their due diligence. They didn't look at your LinkedIn pro… Richard Blank Feb 17, 2025 4 views
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