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All Videos (774)
Willing to Die for a Passion
Remember we spoke about dying, you know, falling on swords and dying on hills. Listen, this is the… Richard Blank 1 hour ago 1 view
The Power of Active Listening and Emotional Intelligence
Yeah. Like meditation, you need to be in the right frame of mind and you can't play happy if you're… Richard Blank 1 hour ago 1 view
The Lasting Impact of Mentorship
And if I can get that out of somebody and be that proper mentor to them, they're good for the rest… Richard Blank 1 hour ago 1 view
Stress Reduction Techniques and Industry Expectations
And so really reducing some of that stress with cognitive skills is what I like. But it's practice.… Richard Blank 1 hour ago 1 view
Soft Skills: More Than Just for Call Centers
And how do you, how do you develop this skillset? If you're not, say you're not someone who's going… Richard Blank 1 hour ago 1 view
Pursue Your Passion.
And if great-grandpa didn't come, we wouldn't be here today. So everyone needs to calm down a littl… Richard Blank 1 hour ago 1 view
Overcoming Accent Bias in Calls
If someone from Costa Rica is making that call, who is, like, born there, they would have an accent… Richard Blank 1 hour ago 1 view
The Erika and Abi Show. The importance of mindset with special guest Richard Blank
Explore the unseen paths to success with Erika & Abi. Our guests range from industry leaders, i… Richard Blank 1 hour ago 1 view
The Art of Selling: Beyond Tactics to Understanding
I don't know if AI can do this, but let's take this interview to Hollywood. Richard, sell me this p… Richard Blank 19 hours ago 1 view
Praise for Leadership and Where to Follow
This has been an interesting one. I'll tell you one thing, Mr. Richard. I think your cadence, your… Richard Blank 19 hours ago 1 view
Persistence Pays Off: The Journey to This Interview.
Oh, my good friend. I see myself as an educator. Your audience has no idea the past 12 months it to… Richard Blank 19 hours ago 1 view
Leadership and Building Company Culture.
And so these are the sort of things that your individuals who have either worked at call centers se… Richard Blank 19 hours ago 1 view
Facing Competition: Empowering Employees in the Call Center Industry
Well, you got to be careful, though, because people do take notes on the Internet. And your competi… Richard Blank 19 hours ago 1 view
Creating a Positive Company Culture
And that's what separates me from Jeff Bezos and myself, who's got tens of thousands of agents and… Richard Blank 19 hours ago 1 view
Carving Your Own Path: Embracing Uniqueness and Overcoming Comparison
Of course, but no two snowflakes are alike, nor thumbprints. And so for you to get a blueprint to b… Richard Blank 19 hours ago 1 view
Building a Call Center: Strategies and Insights
Best thing is to tell my story. I didn't want to overextend myself. So what I did was I rented a tu… Richard Blank 19 hours ago 1 view
Englix Broadcast with writer Saurav Bhattacharjee. A Language strategy in sales by Richard Blank.
Interviews & Case Studies on : Mythology, True Crime, Organized Crime, Pop Culture (Dark) , Int… Richard Blank 19 hours ago 1 view
Using Professional Skills Beyond Work. #entrepreneur #business #callcenter #bpo #b2b #costarica
Ah, Jacob, do you know what happens with me? I smile because they have no bad habits. It's true. Th… Richard Blank yesterday 1 view
The Romantic Side of Call Center Work #entrepreneur #business #callcenter #bpo #costarica #sales
so tell us, what does it mean and what does it feel like to work at a call center? You sold your so… Richard Blank yesterday 1 view
The Power of Storytelling and Vision #entrepreneur #business #bpo #callcenter #b2b #costarica #sales
For me, the greatest thing in the world are storytellers. If you get it behind a fire, then that's… Richard Blank yesterday 1 view
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