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All Videos (1,316)
Mastering Soft Speaking Skills and Conflict Management.
Hello, hello, ladies and gentlemen. This is your girl, Mitzi, and this is Mitzi. Let's think about… Richard Blank Feb 27 3 views
Embracing Aging and Language Learning Struggles.
So who's to say you're going to croak in 48 years already? Just because you're bald don't mean noth… Richard Blank Feb 27 3 views
Mitzi Ocasio Let's Think About "Soft Speaking Skills." LTA Podcast Special Guest Richard Blank
Mitzi Let’s Think About It.Our podcast is a treasure trove of topics that matter to you. We feature… Richard Blank Feb 27 3 views
Mastering the Art of Call Center Communication.
And a call center is very interesting. You can learn retention, customer support, sales, onboarding… Richard Blank Feb 26 4 views
Gratitude and Paying It Forward.
I've been very, very fortunate to have made certain high-risk decisions, but they paid off. And so… Richard Blank Feb 26 4 views
Cultural Connection Through Classic Movies.
I love classic movies. My favorite actor is Humphrey Bogart, James Cagney. I mean, Basil Rathbone,… Richard Blank Feb 26 3 views
Business Ethics and Market Selection.
What is the primary, like if you had to do the 80-20, is 80% of your business in the service indust… Richard Blank Feb 26 3 views
Business Ethics and Market Selection.
What is the primary, like if you had to do the 80-20, is 80% of your business in the service indust… Richard Blank Feb 26 3 views
AI's Impact on the Call Center Industry.
And you still need that 10% human touch, approach, empathy, relationship to put that ball in the en… Richard Blank Feb 26 3 views
Let's Talk About It Podcast by Jeff Arnold. Customer Service with guest Richard Blank. Episode 33.
Your host, Jeff Arnold, talks with the CEO, President, and Bilingual Telemarketing Trainer of Costa… Richard Blank Feb 26 4 views
The Hero's Journey in Career.
The risks you will be taking is your own. But that's a hero's journey. Those are what the fables an… Richard Blank Feb 25 3 views
Rejecting Unethical Business Offers.
It's a good question. I'm mostly working. I'm an outsourced. Yeah. So I work with companies in Cana… Richard Blank Feb 25 4 views
Pursuing Passion with Dedication.
I didn't have the grades or the maturity for those sort of studies, and I couldn't study finance. L… Richard Blank Feb 25 4 views
Playing the Telemarketing Game.
First is I'm not giving them any money today. So we all need to calm down and slow down. Secondly,… Richard Blank Feb 25 3 views
Mastering the Introductory Pitch. #BPO #Sales #Entrepreneur #B2B #Business #telesales
When people cloud their minds with too much, it's impossible to be in the now. I need individuals t… Richard Blank Feb 25 3 views
Dealing with Unwanted Telemarketing Calls. #CallCenter #Outsourcing #Telemarketing #BPO #Sales
What I meant is not from a call center perspective, but from an entrepreneur's perspective who want… Richard Blank Feb 25 3 views
Paul Guyon presents The Lead Machine Growth Show. Interview with telesales expert Richard Blank.
You have a powerful message for your audience and an irresistible offer that could change everythin… Richard Blank Feb 25 4 views
The Value of Experience Over Pay. #entrepreneur #b2b #bpo #business #costarica #sales #callcenter
Well, you know, a lot of people think they need to get paid for everything that they do. I mean, ti… Richard Blank Feb 24 3 views
The Luxury of Time and Self-Control. #business #bpo #entrepreneur #b2b #callcenter #costarica #sales
It's a simple thing. It's just maturity. It's impulse control. It's breathing at times. It's giving… Richard Blank Feb 24 3 views
Leadership and Treating People as Humans. #bpo #entrepreneur #b2b #callcenter #sales #outsourcing
Wow, figuring out how to dance in the rain. And he said something earlier really stuck out to me wh… Richard Blank Feb 24 4 views
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