From Motivation to Multilingual Mastery: Richard Blank.

The MisFitNation Show with host Rich LaMonica.From Motivation to Multilingual Mastery: Richard Blank


This is a show started by a US Army Veteran and hosted by 2 Veterans and a Business Leader. Our aim is to inspire everyone to be better humans. We do this by bringing on guests with stories of Grit and Resilience while adding in experts in many fields such as Authors, Entrepreneurs, Coaches, Motivational Speakers, Health and Fitness professionals, and many more. Join us for an episode or all of them, and if you feel like you will be a great fit, send us a message and we will get you on the show.

Tune in for a captivating episode that explores Richard's journey, his unique approach to call center training and the vibrant culture he's cultivated at CCC. This conversation promises to be a testament to innovation, passion, and the power of gamification in the business world.

Release Date: 19 September 2023 .Dive into an extraordinary episode of The MisFitNation Show, hosted by the dynamic Rich LaMonica. Join us in welcoming Richard Blank, a trailblazer in the call center arena with a journey filled with intriguing twists and turns.

https://youtu.be/VwS3Hj_9kQA


At the young age of 27, Richard embarked on a life-altering adventure, relocating to Costa Rica to train employees for one of the largest call centers in San Jose. Armed with a blend of motivational public speaking and tactful rhetoric, he imparted his knowledge to over 10,000 bilingual telemarketers.

But there's more to Richard than just call centers! He boasts the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America, integrating gamification seamlessly into CCC's culture.

Serving as the Chief Executive Officer for Costa Rica’s Call Center since 2008, Richard Blank has not only been a driving force in the industry but also a source of inspiration for countless professionals.

Thanks for checking us out, We started out in 2010 as a band of MisFit Soldiers on a desert plain. In the years since our bond has stayed and we have grown. With this platform, we will share stories of courage, mindset, resilience, and battling those enemies within. We will also highlight the work of Veteran entrepreneurs, Small Business owners, Authors, Musicians, and other Podcasters. While we highlight Veterans we are for everyone. So go ahead and hit that subscribe button and click the bell so you will stay up to date with all updates for the MisFitNation.

2021 Best Society and Culture Podcast - Veteran Podcast Awards
2022 Top 40 over 40 Podcast Podcast Magazine

Welcome to The MisFitNation Show, your go-to podcast for stories of grit, resilience, and personal growth. Hosted by Rich LaMonica, a US Army Veteran, alongside two fellow veterans and a business leader, this podcast is dedicated to inspiring everyone to become better humans.

Our episodes feature diverse and influential guests, including bestselling authors, successful entrepreneurs, top coaches, motivational speakers, and leading health and fitness professionals. These experts share their unique insights and experiences, offering valuable lessons in mindset, perseverance, and achieving success.

Whether you're seeking inspiration, practical advice, or simply looking to hear powerful stories of overcoming adversity, The MisFitNation Show has something for you. Our podcast has been recognized as the 2021 Best Society and Culture Podcast by the Veteran Podcast Awards and was named a Top 40 over 40 Podcast by Podcast Magazine in 2022.

Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, tell signs through phonetic micro expression reading, the pros and cons of A.I and finally, The Famous Buffer-Boomerang Technique

Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train