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The Romantic Side of Call Center Work #entrepreneur #business #callcenter #bpo #costarica #sales
so tell us, what does it mean and what does it feel like to work at a call center? You sold your so… Richard Blank Jan 19 1 view
The Power of Storytelling and Vision #entrepreneur #business #bpo #callcenter #b2b #costarica #sales
For me, the greatest thing in the world are storytellers. If you get it behind a fire, then that's… Richard Blank Jan 19 1 view
The Importance of Creativity in Communication #business #entrepreneur #callcenter #bpo #costarica
It's better to be a rudder than the ship. And it's a nice thing to do. And so I've seen that we've… Richard Blank Jan 19 1 view
Strategic Language Use in Call Centers #entrepreneur #business #callcenter #costarica #b2b #sales
That's a wonderful question. First, let me address the fact that I won't bring any languages in her… Richard Blank Jan 19 1 view
Socio-Cultural Impacts of Remote Work #entrepreneur #business #callcenter #b2b #costarica #sales
I think that might have increased things by about five percent in regards to production. Okay, so w… Richard Blank Jan 19 1 view
Embracing Human Element in Customer Interactions over AI #bpo #business #entrepreneur #callcenter
So what has been the approach of your organization to either integrate or counter the recent develo… Richard Blank Jan 19 1 view
Diverse Recruitment Approach with Storytelling and Public Speaking #business #b2b #entrepreneur #bpo
It's all shapes and sizes, my friend. You could have the soft-spoken female to be at the right plac… Richard Blank Jan 19 1 view
Ed Up Xcelerated Excellence podcast. Educating ESL Call Center agents with teacher Richard Blank
A podcast for the advancement of educational effectiveness and equity for traditional and non-tradi… Richard Blank Jan 19 1 view
The Secret to Success: Dedicated Practice and Perseverance
That's all right. And as I say, certain things go through stages. I had certain checkpoints. So I k… Richard Blank Jan 17 1 view
Passion for Collecting Pinball Machines and Jukeboxes.
You know, I'm a collector of classic pinball machines. Do you remember the old retro arcades with P… Richard Blank Jan 17 1 view
Mastering Phone Conversations Like a Boxer
And if you think, my friend, that you're gonna do a 10-minute call without them even answering, man… Richard Blank Jan 17 1 view
Leadership and Trust: Lessons from 'The Warriors'.
And that's the stuff you can't do with money or threats or fear or leverage. These are the people t… Richard Blank Jan 17 1 view
Fortes Fortuna Juvat.
And I just want your audience to be bold and brave. You know the expression, you know, fortune favo… Richard Blank Jan 17 1 view
Financial Insights for Moving Abroad
So I'm going to kind of jump back to Costa Rica. So as far as the, like I'm retired military. So if… Richard Blank Jan 17 1 view
Commitment to Education Through Family Legacy
If I'm gonna make a four, in my case, a five-year investment in college, I just can't study somethi… Richard Blank Jan 17 1 view
The Day & Night Podcast. A Zoom meeting invitation with Matthew Tompkns and CEO Richard Blank.
Looking for an entertaining and informative podcast to listen to? Look no further! Day & Night… Richard Blank Jan 17 1 view
The Unexpected Path to Running a Call Center #entrepreneur #business #bpo #costarica #b2b #sales
Okay so tell us Richard how did you end up in doing call centers that's that's not an obvious thing… Richard Blank Jan 16 1 view
Identity and Perception As a Foreigner #callcenter #entrepreneur #bpo #b2b #business #costarica
We're talking about what we see on the outside. And of course, I could be referred to as a gringo,… Richard Blank Jan 16 1 view
Fortune Favors the Brave
Fortune Favors the BraveI'm true. The beauty it is. I was true to my 18-year-old self where I decid… Richard Blank Jan 16 1 view
Embracing a Poet's Life #entrepreneur #bpo #callcenter #b2b #business #costarica #outsourcing #sales
It sounds good. It seems like you're maybe born in the wrong era, the wrong period. Oh. I'm true. T… Richard Blank Jan 16 1 view
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