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Dave Hanson from Slap Shot shows Costa Rica's Call Center how to knock out phone calls!

The famous defensive player starts off the video strong, "Hey gang, it's Jack. Charlestown Chiefs. #16" David J. Hanson is a retired American professional ice hockey player.He played 33 games in the National Hockey League, and a total of 103 games in the World Hockey Association.

"foil?" Naturally before any game, The Hansons would wrap their fists with tin foil for extra punching power! This has shown to be a very effective technique during pre game brawls or during the hard hitting three periods. CCC makes sure our telemarketers are ready win when they hit the phones every day. We don't wrap our wrists, yet we prepare mentally to be strong and take the hits.Dave Hanson was originally cast as "Dave 'Killer' Carlson" in the 1977 film Slap Shot, Hanson was recast as "Jack Hanson", one of the Hanson Brothers. Professional actor Jerry Houser was then cast as "Killer", the character based on Dave Hanson.

"old time hockey?" CCC strongly believes that having manners and class is an old time technique as well on a cold call. Hanson played hockey for the St. Paul Vulcans and for Herb Brooks' University of Minnesota college team before joining the pros. His classic training and mastering the basics is what made him a success on and off the ice.

"Hey Richard, who is the best coach and player ever...Yeah right, I know. Ha Ha, he wanted me to say that." Nobody can match Paul Newman as Reggie and Dave Hanson made sure to let us know. A framed picture of the famous coach proudly resides on the wall of his office and is a testament to how a solid leader can produce champions. Mr. Blank is well known for having the best gamification and company culture in the near shore outsourcing industry.

"Anyway, he wants me to send a big hello to you all as you celebrate your 12th anniversary of being in business. That is just awesome." Once Dave hit the ice, the team's morale changed and they made a difference when they won big games. Any solid player needs endurance, strength and raw talent in order to remain competitive for over a decade.The same can be said for a CEO of a BPO offshore service provider that manages, coaches and produces the best bilingual phone professionals.

"I understand that you got a great art deco building," CCC proudly shines on the corner of 23rd street and 11th avenue in Barrio Aranjuez. The Chief's played in the following arenas during the filming: Clinton Arena in Clinton, New York, Utica Memorial Auditorium in Utica, New York and the Onondaga County War Memorial Auditorium in Syracuse. Naturally, a building can make a statement and produce a certain mindset for those that enter and must perform at their best.

"You got a vintage Mercedes limo which you need to make it look mean." The Hansons only would travel when their ride made a statement. Dave shows us how a limo would look if one would hit it with a hammer. Naturally, all of our guests and clients are met at SJO in comfort and luxury. If t is a quick trip the the center to meet their staff or a long drive to the beach, our 300D Lang makes the trip a classic memory.

"video arcades, jukebox arcades, pinball machines, cafes. YOU GOT IT ALL." Just like any good boss, CCC provides the entire staff a place where they can let off steam and recharge their batteries.

"But what I really want to know if they show Speed Racer?" The break rooms all have flat screens that can display your favorite show. I am not sure how many Ticos grew up watching classic cartoons. The call center likes to show classic shows to help the agents build rapport with the clients that fall into that specific demographic. A large percentage decision makers know TV from the 1960s through the 1980s quite well and it can serve as an excellent bridge between points.

The video shout winds down with some final words of wisdom ,"Listen anyhow, congratulations. wish you all the best." Dave manages a sports center at Robert Morris University and has given his time in producing the next generation of old ti

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