COSTA RICA'S CALL CENTER

Our Central American nearshore organization will only consider a bilingual BPO team manager from strong industry references or promoted from within our own call center cubicles following an extraordinary performance as a bilingual telemarketing agent. Age or gender will not deter a promotion. We are interested in those that have shown company loyalty, completely understand the metrics of the assigned outsourced work, the importance of reliable attendance and being punctual. Offshore customer service leaders that own up to accountability will supervise your offshore BPO campaign, period.