OpenCoffee Club

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This aspect alone has made Costa Rica a very attractive Latin America nearshore outsourcing experience. Most importantly, you can take advantage of the international tax laws granted to international companies that invest in Costa Rica and its local call center economy. The potential savings and benefits will make your outsourcing campaign a very wise BPO business decision.
In addition, unlike other traditional offshore call centers, Costa Rica's Call Center stays focused on managing no more than a two hundred and fifty agent call center, one outsourced or outbound customer service campaign at a time in order to properly control quality, performance and positive BPO morale. Once capacity is reached at one of our call centers, another location will be created with the same nearshore BPO structure and Central American business plan in order to keep our bilingual call center results and expectations consistently higher than that of the telemarketing competition.

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