Zaldy O. Co's Blog – August 2009 Archive (1)

Last Saturday, August 15, 2009, I received a call at 1:30 PM that the IP-PBX of one of our clients went down. Just like a fireman responding to an alarm, I called up my two techs who were already home to assist me in re-upping the system. They soon arrived and we headed immediately to the site.



I had earlier called up our HongKong support hotline and was told it was a minor issue. But then after two after hours of remote configuration and diagnostics, the HongKong man gave up and we… Continue