A smooth transition when becoming an expat in Costa Rica. Positive Talk Radio guest Richard Blank Costa Rica's Call Center.

Obviously because your, your company's growing, but you see, but even if your company wasn't growing, you're doing things the right way. You're doing things the way I think that they should be done because. I believe that we are all one, that we are all connected, that we are all the same, regardless, whether you're the CEO or the dishwasher or the general manager or the cook.

Um, you've all got a different job, but you we're all human beings. And we all have the same wants and needs and desires. And we all wanna be fed. We all want to have a house. We all want to have a beautiful wife, unless it's a beautiful husband. And, and, uh, and, and all of that. So, you know, but that's, that's, we're really simple people.

Yes. Um, when, when, and it doesn't take a lot to make us happy. No, it really doesn't. And, and I also follow all the Costa Rican labor laws here. I, I am a guest in this country and I wanna make sure that we do things correctly and that everyone gets their full salary and benefits. And as I mentioned before, my main goal is to feed families.

And so. Once again, by being embraced here, learning their language, learning the culture, learning the traditions, it made this sort of transition for being an expat. The last two decades, very easy. And I could recommend it to anybody, my main suggestion before going abroad. And, and this is very interesting that a lot of things that you and I hold dear in the United States and people hold to such high esteem really don't make a difference when you leave the country.

And so a lot of the stuff that might make you important back home doesn't work here. And what I realized quickly is that people will really judge you by your essence, really who you are. And so when I was able to show that I learned their language and I understand their culture and that I do respect the fact that I'm a guest, once again, this positive reinforcement was just an abundance where I realized that was at the right place.

Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.

Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"

Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.

Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of