2024-05-07T23:37:01Z https://opencoffee.ning.com/video/video/listTagged?tag=NATIONAL&rss=yes&xn_auth=no tag:opencoffee.ning.com,2024-05-07:609012:Video:277507 2024-05-07T15:42:33.944Z Richard Blank https://opencoffee.ning.com/profile/RichardBlank

<a href="https://opencoffee.ning.com/video/learn-how-to-turn-new-customers-into-the-most-loyal-customers-and"><br /> <img alt="Thumbnail" height="240" src="https://storage.ning.com/topology/rest/1.0/file/get/12490693497?profile=RESIZE_710x&amp;ss=00%3A00%3A01.000&amp;width=135&amp;height=240" width="135"></img><br /> </a> <br></br>The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank<br></br> <br></br> The Science of CX is a groundbreaking new weekly podcast developed to<br></br> address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new…

<a href="https://opencoffee.ning.com/video/learn-how-to-turn-new-customers-into-the-most-loyal-customers-and"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/12490693497?profile=RESIZE_710x&amp;ss=00%3A00%3A01.000&amp;width=135&amp;height=240" width="135" height="240" alt="Thumbnail" /><br /> </a><br />The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank<br /> <br /> The Science of CX is a groundbreaking new weekly podcast developed to<br /> address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new strategy.<br /> <br /> Getting to know Richard the man on this special episode #156. How did he end up with such a large collection of restored pinball machines and jukeboxes?<br /> <br /> key ingredients to ensure an effective micro-expression conversation<br /> How agents can positively handle and grow from negative calls and feedback from customers<br /> <br /> <a href="https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F">https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F</a><br /> <br /> <a href="https://youtu.be/AOPI8wCqX-0">https://youtu.be/AOPI8wCqX-0</a><br /> <br /> Running a small business? Well tune in and find out what tips Richard has to help you leverage your everyday conversations into a goldmine<br /> Time and numbers. Find out whether or not it's productive to measure your employee’s efforts based on the number of hours or sales made<br /> Richard shares with us his unique and world-class system of training and mentoring new agents<br /> An exercise you can easily pick up in helping you become a better micro expression reader<br /> <br /> <br /> <br /> Join Steve Pappas in the lab as he puts his 25+ years to the test to make your<br /> business (soar, grow and accelerate).<br /> <br /> <a href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a><br /> <br /> #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #SacrificetoSuccess #Scienceofcx<br /> <br /> <br /> Science of CX, The Forgotten Art Project, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,<br /> <br /> Key Takeaways Into More Productive Customer Engagements with Richard Blank. The Science of CX podcast.<br /> <br /> <br /> <a href="https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F">https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F</a><br /> <br /> <a href="https://youtu.be/AOPI8wCqX-0">https://youtu.be/AOPI8wCqX-0</a> tag:opencoffee.ning.com,2024-05-07:609012:Video:277598 2024-05-07T15:40:03.910Z Richard Blank https://opencoffee.ning.com/profile/RichardBlank

<a href="https://opencoffee.ning.com/video/find-out-whether-or-not-it-s-productive-to-measure-your-employee"><br /> <img alt="Thumbnail" height="240" src="https://storage.ning.com/topology/rest/1.0/file/get/12490692699?profile=RESIZE_710x&amp;ss=00%3A00%3A01.000&amp;width=240&amp;height=240" width="240"></img><br /> </a> <br></br>The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank<br></br> <br></br> The Science of CX is a groundbreaking new weekly podcast developed to<br></br> address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new…

<a href="https://opencoffee.ning.com/video/find-out-whether-or-not-it-s-productive-to-measure-your-employee"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/12490692699?profile=RESIZE_710x&amp;ss=00%3A00%3A01.000&amp;width=240&amp;height=240" width="240" height="240" alt="Thumbnail" /><br /> </a><br />The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank<br /> <br /> The Science of CX is a groundbreaking new weekly podcast developed to<br /> address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new strategy.<br /> <br /> Getting to know Richard the man on this special episode #156. How did he end up with such a large collection of restored pinball machines and jukeboxes?<br /> <br /> key ingredients to ensure an effective micro-expression conversation<br /> How agents can positively handle and grow from negative calls and feedback from customers<br /> <br /> <a href="https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F">https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F</a><br /> <br /> <a href="https://youtu.be/AOPI8wCqX-0">https://youtu.be/AOPI8wCqX-0</a><br /> <br /> Running a small business? Well tune in and find out what tips Richard has to help you leverage your everyday conversations into a goldmine<br /> Time and numbers. Find out whether or not it's productive to measure your employee’s efforts based on the number of hours or sales made<br /> Richard shares with us his unique and world-class system of training and mentoring new agents<br /> An exercise you can easily pick up in helping you become a better micro expression reader<br /> <br /> <br /> <br /> Join Steve Pappas in the lab as he puts his 25+ years to the test to make your<br /> business (soar, grow and accelerate).<br /> <br /> <a href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a><br /> <br /> #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #SacrificetoSuccess #Scienceofcx<br /> <br /> <br /> Science of CX, The Forgotten Art Project, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,<br /> <br /> Key Takeaways Into More Productive Customer Engagements with Richard Blank. The Science of CX podcast.<br /> <br /> <br /> <a href="https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F">https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F</a><br /> <br /> <a href="https://youtu.be/AOPI8wCqX-0">https://youtu.be/AOPI8wCqX-0</a> tag:opencoffee.ning.com,2024-05-07:609012:Video:277348 2024-05-07T15:36:05.404Z Richard Blank https://opencoffee.ning.com/profile/RichardBlank

<a href="https://opencoffee.ning.com/video/how-did-he-end-up-with-such-a-large-collection-of-restored"><br /> <img alt="Thumbnail" height="134" src="https://storage.ning.com/topology/rest/1.0/file/get/12490692269?profile=RESIZE_710x&amp;ss=00%3A00%3A01.000&amp;width=240&amp;height=134" width="240"></img><br /> </a> <br></br>The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank<br></br> <br></br> The Science of CX is a groundbreaking new weekly podcast developed to<br></br> address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new…

<a href="https://opencoffee.ning.com/video/how-did-he-end-up-with-such-a-large-collection-of-restored"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/12490692269?profile=RESIZE_710x&amp;ss=00%3A00%3A01.000&amp;width=240&amp;height=134" width="240" height="134" alt="Thumbnail" /><br /> </a><br />The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank<br /> <br /> The Science of CX is a groundbreaking new weekly podcast developed to<br /> address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new strategy.<br /> <br /> Getting to know Richard the man on this special episode #156. How did he end up with such a large collection of restored pinball machines and jukeboxes?<br /> <br /> key ingredients to ensure an effective micro-expression conversation<br /> How agents can positively handle and grow from negative calls and feedback from customers<br /> <br /> <a href="https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F">https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F</a><br /> <br /> <a href="https://youtu.be/AOPI8wCqX-0">https://youtu.be/AOPI8wCqX-0</a><br /> <br /> Running a small business? Well tune in and find out what tips Richard has to help you leverage your everyday conversations into a goldmine<br /> Time and numbers. Find out whether or not it's productive to measure your employee’s efforts based on the number of hours or sales made<br /> Richard shares with us his unique and world-class system of training and mentoring new agents<br /> An exercise you can easily pick up in helping you become a better micro expression reader<br /> <br /> <br /> <br /> Join Steve Pappas in the lab as he puts his 25+ years to the test to make your<br /> business (soar, grow and accelerate).<br /> <br /> <a href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a><br /> <br /> #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #SacrificetoSuccess #Scienceofcx<br /> <br /> <br /> Science of CX, The Forgotten Art Project, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,<br /> <br /> Key Takeaways Into More Productive Customer Engagements with Richard Blank. The Science of CX podcast.<br /> <br /> <br /> <a href="https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F">https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F</a><br /> <br /> <a href="https://youtu.be/AOPI8wCqX-0">https://youtu.be/AOPI8wCqX-0</a> tag:opencoffee.ning.com,2024-05-07:609012:Video:277344 2024-05-07T15:29:17.416Z Richard Blank https://opencoffee.ning.com/profile/RichardBlank

<a href="https://opencoffee.ning.com/video/science-of-cx-podcast-b2b-guest-richard-blank-costa-ricas-call"><br /> <img alt="Thumbnail" height="240" src="https://storage.ning.com/topology/rest/1.0/file/get/12490689495?profile=RESIZE_710x&amp;ss=00%3A00%3A01.000&amp;width=240&amp;height=240" width="240"></img><br /> </a> <br></br>The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank<br></br> <br></br> The Science of CX is a groundbreaking new weekly podcast developed to<br></br> address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new…

<a href="https://opencoffee.ning.com/video/science-of-cx-podcast-b2b-guest-richard-blank-costa-ricas-call"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/12490689495?profile=RESIZE_710x&amp;ss=00%3A00%3A01.000&amp;width=240&amp;height=240" width="240" height="240" alt="Thumbnail" /><br /> </a><br />The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank<br /> <br /> The Science of CX is a groundbreaking new weekly podcast developed to<br /> address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new strategy.<br /> <br /> Getting to know Richard the man on this special episode #156. How did he end up with such a large collection of restored pinball machines and jukeboxes?<br /> <br /> key ingredients to ensure an effective micro-expression conversation<br /> How agents can positively handle and grow from negative calls and feedback from customers<br /> <br /> <a href="https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F">https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F</a><br /> <br /> <a href="https://youtu.be/AOPI8wCqX-0">https://youtu.be/AOPI8wCqX-0</a><br /> <br /> Running a small business? Well tune in and find out what tips Richard has to help you leverage your everyday conversations into a goldmine<br /> Time and numbers. Find out whether or not it's productive to measure your employee’s efforts based on the number of hours or sales made<br /> Richard shares with us his unique and world-class system of training and mentoring new agents<br /> An exercise you can easily pick up in helping you become a better micro expression reader<br /> <br /> <br /> <br /> Join Steve Pappas in the lab as he puts his 25+ years to the test to make your<br /> business (soar, grow and accelerate).<br /> <br /> <a href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a><br /> <br /> #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #SacrificetoSuccess #Scienceofcx<br /> <br /> <br /> Science of CX, The Forgotten Art Project, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,<br /> <br /> Key Takeaways Into More Productive Customer Engagements with Richard Blank. The Science of CX podcast.<br /> <br /> <br /> <a href="https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F">https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F</a><br /> <br /> <a href="https://youtu.be/AOPI8wCqX-0">https://youtu.be/AOPI8wCqX-0</a> tag:opencoffee.ning.com,2024-05-07:609012:Video:277503 2024-05-07T15:24:44.062Z Richard Blank https://opencoffee.ning.com/profile/RichardBlank

<a href="https://opencoffee.ning.com/video/the-science-of-cx-podcast-how-agents-can-positively-handle"><br /> <img alt="Thumbnail" height="180" src="https://storage.ning.com/topology/rest/1.0/file/get/12490689660?profile=original&amp;width=240&amp;height=180" width="240"></img><br /> </a> <br></br>The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank<br></br> <br></br> The Science of CX is a groundbreaking new weekly podcast developed to<br></br> address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new…

<a href="https://opencoffee.ning.com/video/the-science-of-cx-podcast-how-agents-can-positively-handle"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/12490689660?profile=original&amp;width=240&amp;height=180" width="240" height="180" alt="Thumbnail" /><br /> </a><br />The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank<br /> <br /> The Science of CX is a groundbreaking new weekly podcast developed to<br /> address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new strategy.<br /> <br /> Getting to know Richard the man on this special episode #156. How did he end up with such a large collection of restored pinball machines and jukeboxes?<br /> <br /> key ingredients to ensure an effective micro-expression conversation<br /> How agents can positively handle and grow from negative calls and feedback from customers<br /> <br /> <a href="https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F">https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F</a><br /> <br /> <a href="https://youtu.be/AOPI8wCqX-0">https://youtu.be/AOPI8wCqX-0</a><br /> <br /> Running a small business? Well tune in and find out what tips Richard has to help you leverage your everyday conversations into a goldmine<br /> Time and numbers. Find out whether or not it's productive to measure your employee’s efforts based on the number of hours or sales made<br /> Richard shares with us his unique and world-class system of training and mentoring new agents<br /> An exercise you can easily pick up in helping you become a better micro expression reader<br /> <br /> <br /> <br /> Join Steve Pappas in the lab as he puts his 25+ years to the test to make your<br /> business (soar, grow and accelerate).<br /> <br /> <a href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a><br /> <br /> #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #SacrificetoSuccess #Scienceofcx<br /> <br /> <br /> Science of CX, The Forgotten Art Project, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,<br /> <br /> Key Takeaways Into More Productive Customer Engagements with Richard Blank. The Science of CX podcast.<br /> <br /> <br /> <a href="https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F">https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F</a><br /> <br /> <a href="https://youtu.be/AOPI8wCqX-0">https://youtu.be/AOPI8wCqX-0</a>