OpenCoffee Club

Place for people who love startups to hang out and meet

Zaldy O. Co's Blog – August 2009 Archive (1)

Keeping an 800-seat BPO firm operating

Last Saturday, August 15, 2009, I received a call at 1:30 PM that the IP-PBX of one of our clients went down. Just like a fireman responding to an alarm, I called up my two techs who were already home to assist me in re-upping the system. They soon arrived and we headed immediately to the site.



I had earlier called up our HongKong support hotline and was told it was a minor issue. But then after two after hours of remote configuration and diagnostics, the HongKong man gave up and we… Continue

Added by Zaldy O. Co on August 23, 2009 at 1:47am — No Comments

Badge

Loading…

© 2024   Created by Saul Klein.   Powered by

Badges  |  Report an Issue  |  Terms of Service