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All Videos (1,183)
Richard's Philosophy: Pay It Forward with Compliments
That's quite simple. On the top of my list is paying it forward with sincere compliments. I don't n… Richard Blank May 21 1 view
Richard's High School Spanish Adventure
That's a wonderful question. And before I tell you about my Renaissance period, I have to complimen… Richard Blank May 21 1 view
Family Upbringing and Its Impact.
And when you walk in the space of being present, you notice things. So Richard, one of the things t… Richard Blank May 21 1 view
Threads of Enlightenment podcast. Host Ken Primus interviews expat CEO Richard Blank
Threads of Enlightenment: Unlocking Your Best Self, is your gateway to discovering life-changing pr… Richard Blank May 21 1 view
The Value of Personal Touch in Customer Service
And so when we used to leave very detailed voice messages, And do really good tailor made emails. W… Richard Blank May 19 1 view
Introduction and Impact of Call Centers
Hi, this is Paula Kiyoki. I'm the CEO and founder of Outward Media. We go by OMI. And this is the M… Richard Blank May 19 1 view
Handling Difficult Sales Calls with Empathy
And I've also learned that if you allow somebody to vent, remember the cartoons when steam would go… Richard Blank May 19 1 view
Advice for Selecting a Call Center.
What kind of advice would you give for people in searching for a call center, whether outbound or i… Richard Blank May 19 1 view
The B2B Influence Podcast. The Importance of Relationship-Building in Telesales with Richard Blank
Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive… Richard Blank May 19 1 view
The Art of Speech as a Strategic Tool
I think we all often forget that this can just be a game that we play with our customers at times a… Richard Blank May 16 1 view
The daily standup with lifetime value podcast. Episode 151 short clip #b2b #bpo #business #ceo
Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success C… Richard Blank May 16 1 view
Misconceptions About Call Centers
That is correct, Dylan. And do not be fooled on what Hollywood does. I do not do sports books, casi… Richard Blank May 16 1 view
Creating a Positive Work Culture.
But Richard, you know what we do here? We ask one single question of every single one of our guests… Richard Blank May 16 1 view
The daily standup. A lifetime value podcast. Episode 151 with special guest CEO Richard Blank.
Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success C… Richard Blank May 16 1 view
Using Language and Strategy to Navigate Business.
Personally, sure, speaking Spanish opens doors for me and shows respect. But guess what it also doe… Richard Blank May 15 1 view
Understanding Tone and Cadence in Customer Interactions
Let's talk about some of that. I want to hear a piece of that. I want to function as if I was worki… Richard Blank May 15 1 view
The Real Secret Behind Starting a Business.
But this is the different thing. And this assisted me in my decision to start my business. I didn't… Richard Blank May 15 1 view
Decision to Move to Costa Rica.
It was a one in a million opportunity when I was 27 years old back in August of 2000. A friend of m… Richard Blank May 15 1 view
Micah Logan presents The Common Cents Show. How to start a business in Costa Rica with Richard Blank
The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an en… Richard Blank May 15 1 view
The Importance of Communication Skills
But when you speak with somebody, my goodness gracious, you can really get those tell signs. You ca… Richard Blank May 13 1 view
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