All Videos Tagged TRAINER (OpenCoffee Club) - OpenCoffee Club

The Shark Bite Biz Podcast with David Strausser. A Tropical contact center with Richard Blank

2024-05-09T17:07:01.728Z

Shark Bite Biz, hosted by David Strausser, started as a show on how to navigate to your business during the Covid Pandemic and now focusing on "the 3 G's": personal growth, professional growth, and business growth. This show has hosted many CEO's, VP's, Managers, and Small Business Owners all giving their insight as a subject matter expert in their field. The show has had legendary music producer Jack Douglas, Soledad O'Brien, film director James Cullen Bressack, Recruiter.com and CNBC Contributor Evan Sohn and many more. Strausser is a member of the Forbes Business Development Council.

https://youtu.be/Bki9lRhp8VE

Are call centers alive or dead after covid with work-from-home going strong. Today's interview may surprise you as Shark Bite Biz's David Strausser chats with Richard Blank of Costa Rica's Call Center. Episode #213 Modern Call Centers.

Shark Bite Biz is a podcast dedicated to helping businesses achieve growth in the roaring 20's. In a world full of sharks, learn how to bite first!

This vodcast focuses on personal, professional, & business growth during the on-going global pandemic. We focus on bringing some of the top experts and small business owners to the show to tell their stories about how they broke through barriers preventing growth and got their business to the next level.

More about the Host: David Strausser is an expert at enabling small businesses to drive growth via the promise of technology. David empowers his customers to digitally transform by automating business processes and maximizing business intelligence. David writes on Forbes as a member of the Forbes Business Development Council and a member of the Harvard Business Review Advisory Council.

Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.

https://costaricascallcenter.com/en/outbound-bpo-campaigns/

#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #SacrificetoSuccess #Sharkbitebizpodcast

Shark bite biz, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,

A Tropical contact center with Richard Blank. The Shark Bite Biz Podcast.

https://youtu.be/Bki9lRhp8VE

Shark Bite Biz podcast CEO guest Richard Blank Costa Ricas Call Center

2024-05-09T16:40:11.726Z

The Shark Bite Biz Podcast with David Strausser. A Tropical contact center with Richard Blank

Shark Bite Biz, hosted by David Strausser, started as a show on how to navigate to your business during the Covid Pandemic and now focusing on "the 3 G's": personal growth, professional growth, and business growth. This show has hosted many CEO's, VP's, Managers, and Small Business Owners all giving their insight as a subject matter expert in their field. The show has had legendary music producer Jack Douglas, Soledad O'Brien, film director James Cullen Bressack, Recruiter.com and CNBC Contributor Evan Sohn and many more. Strausser is a member of the Forbes Business Development Council.

https://youtu.be/Bki9lRhp8VE

Are call centers alive or dead after covid with work-from-home going strong. Today's interview may surprise you as Shark Bite Biz's David Strausser chats with Richard Blank of Costa Rica's Call Center. Episode #213 Modern Call Centers.

Shark Bite Biz is a podcast dedicated to helping businesses achieve growth in the roaring 20's. In a world full of sharks, learn how to bite first!

This vodcast focuses on personal, professional, & business growth during the on-going global pandemic. We focus on bringing some of the top experts and small business owners to the show to tell their stories about how they broke through barriers preventing growth and got their business to the next level.

More about the Host: David Strausser is an expert at enabling small businesses to drive growth via the promise of technology. David empowers his customers to digitally transform by automating business processes and maximizing business intelligence. David writes on Forbes as a member of the Forbes Business Development Council and a member of the Harvard Business Review Advisory Council.

Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.

https://costaricascallcenter.com/en/outbound-bpo-campaigns/

#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #SacrificetoSuccess #Sharkbitebizpodcast

Shark bite biz, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,

A Tropical contact center with Richard Blank. The Shark Bite Biz Podcast.

https://youtu.be/Bki9lRhp8VE

The Shark Bite Biz Podcast with David Strausser. A cool tropical contact center with Richard Blank.

2024-05-09T16:34:37.095Z

Learn how to turn new customers into the most loyal customers and be on the mind of everyone in town.

2024-05-07T15:42:33.944Z

The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank

The Science of CX is a groundbreaking new weekly podcast developed to
address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new strategy.

Getting to know Richard the man on this special episode #156. How did he end up with such a large collection of restored pinball machines and jukeboxes?

key ingredients to ensure an effective micro-expression conversation
How agents can positively handle and grow from negative calls and feedback from customers

https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F

https://youtu.be/AOPI8wCqX-0

Running a small business? Well tune in and find out what tips Richard has to help you leverage your everyday conversations into a goldmine
Time and numbers. Find out whether or not it's productive to measure your employee’s efforts based on the number of hours or sales made
Richard shares with us his unique and world-class system of training and mentoring new agents
An exercise you can easily pick up in helping you become a better micro expression reader

Join Steve Pappas in the lab as he puts his 25+ years to the test to make your
business (soar, grow and accelerate).

https://costaricascallcenter.com/en/outbound-bpo-campaigns/

#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #SacrificetoSuccess #Scienceofcx

Science of CX, The Forgotten Art Project, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,

Key Takeaways Into More Productive Customer Engagements with Richard Blank. The Science of CX podcast.

https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F

https://youtu.be/AOPI8wCqX-0

Find out whether or not it's productive to measure your employee’s efforts based on the number of hours

2024-05-07T15:40:03.910Z