COSTA RICA'S CALL CENTER

At Costa Rica's Call Center, we are capable of outsourcing several systems for pledge fulfillment. All bilingual donations will be documented for you organizational records and sent daily for your review. Our offshore fundraising system is influenced by our strong value system. It is this underlying principle that guides our conduct on every phone call while abiding by all appropriate laws.

Your offshore fundraising scripts are precisely written to advance the donor to more generous amounts of giving so they will feel good about the experience. All initial contacts will initiate an effort to triple the past donation and if the donor declines, our customer service agents are prepared to uncover a more comfortable sum. Our level of telemarketing boldness will depend upon the donor's initial interest and reaction to the opening amount asked. Our pinpoint strategies use information from demographic and market studies against your database of past donors in order to understand the precise communication needed to receive the donation. Our Latin American agents recognize how significant multiple reminders are for your outsourced fundraising campaign. In addition, our call center web department can give your newsletter or website the essential boost to get their attention.